Technical
Training Center - Maintenance Training
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Overview
Maintenance Training:
• Radio Maintenance Core Training
• EDACS/ProVoice System Maintenance Training
• EDACSIP
System Maintenance Training
• P25IP System Maintenance Training
• OpenSky System Maintenance Training
• Portable & Mobile
Radio Maintenance Training
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Overview |
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A maintenance technician must be familiar
with all aspects of system operation and maintenance.
Maintenance training provides technicians with
the knowledge and skills needed to conduct
preventative maintenance, troubleshoot problems,
and take corrective action.
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Radio Maintenance Core Training |
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Overview
Radio maintenance core training
provides a technician with a solid RF foundation
that system and terminal product maintenance
training courses will build upon. This training
is applicable to any trunked or conventional
system configuration, and consists of the following
three courses:
•
RF Test & Troubleshooting (YTSP5U)
• Advanced RF Fundamentals (YTSN3E)
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Grounding & Surge Suppression (YTSN5Y) |
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RF
Test & Troubleshooting (YTSP5U)
This course is highly recommended for technicians who have never had formal training on standard tests for two-way radios. Participants learn how to conduct and interpret the results of both standard transmitter and receiver tests in accordance with the standards published by the Electronic Industries Association (EIA). Major manufacturers of two-way radio equipment around the world have adopted the EIA Standards. Technicians will gain knowledge and experience in operating test equipment (i.e., communication test sets) and following procedures to test two-way radios. These tests support a systematic approach to troubleshooting, which is also included. |
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Advanced
RF Fundamentals (YTSN3E)
This course provides technicians with the fundamental knowledge and skills needed to maintain a two-way radio system by exploring the radio’s environment. This includes the radio frequency, lightning, grounding, telephone lines, and station control. The performance of the RF carrier for different frequency bands through cables, antennae, and the airway is evaluated. Technicians will learn about RF propagation and system coverage expectations, as well as problems (i.e., intermodulation, frequency congestion and desensitization) and solutions in the RF environment. Hands-on exercises include tuning cavities, combiners, and duplexers. The course also includes a discussion and hands-on exercises on telephone line characteristics and requirements with emphasis on E&M, tone, and DC station control. Prior completion of the RF Test & Troubleshooting (YTSP5U) course is highly recommended. |
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Grounding & Surge
Suppression (YTSN5Y)
This course covers the bases of the Tyco Electronics grounding and surge suppression guidelines. Topics include lightning basics; site design to minimize susceptibility to lightning damage; buried ground system components and installation techniques; exterior radio site grounding; interior single point grounding; AC and DC power system grounding; surge suppression types and proper location for maximum effectiveness; special grounding situations such as roof-tops and dispatch centers; soil resistivity testing; ground system testing; and site grounding preventive maintenance and inspection. The course includes a site visit and hands-on training with ground testing equipment to allow technicians to become familiar with the equipment and different test techniques. |
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EDACS/ProVoice
System Maintenance Training |
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EDACS/ProVoice System Maintenance Training Flowchart |
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The following flowchart illustrates the sequence
and recommended courses for an EDACS/ProVoice
system maintenance technician: |
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* Only if applicable to your system configuration. |
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Introduction
to EDACS System Maintenance (YTSP3U)
This course provides technicians with the basic knowledge and skills
to operate and maintain an EDACS or ProVoice system. It is a prerequisite
for all other system maintenance courses. System operation and configuration
as well as radio programming are reviewed. System components covered include
SitePro Controller, Site Interface Module, SureCall, Site Sentry, HotLine
telephone interconnect, Console Electronic Controller (CEC), Integrated
Multisite & Console Controller (IMC), CEC/IMC Manager, and the C3 Maestro
Dispatch Console. |
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Communications
Systems Director (YTSN1F)
This course provides classroom and hands-on instruction on the installation,
configuration, operation, and maintenance of the Communications Systems
Director (CSD). Topics include database management, system monitoring, radio
controls, and report generation. The course is designed for system administrators
and managers, engineers, and technicians who operate and maintain the CSD
in an EDACS or ProVoice system. Completion of either the EDACS System
Administration (YTSP3N) or Introduction to EDACS System Maintenance (YTSP3U) course is
a prerequisite. |
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MASTR
III Station Maintenance (YTSP3T)
This course covers the theory of operation and maintenance procedures for
the MASTR III Station, including the P25 digital base station, that is used
in either a conventional or trunked application. Frequency bands covered include
low band, VHF, UHF, and 800 MHz. Hands-on laboratory exercises on testing and
aligning RF modules, and setting station levels allow for optimal learning.
Prior completion of RF Test & Troubleshooting (YTSP5U) and Advanced
RF Fundamentals (YTSN3E) are highly recommended. |
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Prism
MASTR Station Maintenance (YTSN1B)
This course covers the theory of operation and preventative maintenance
procedures for the Prism MASTR Station, Site Interface Module, combiners
and multicouplers. Classroom discussion and hands-on laboratory exercises
on station configuration, alignment, testing, and troubleshooting allow
for optimal learning. An introduction to computer networking is also included. |
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Simulcast
System Maintenance (YTSP3W)
This course provides technicians with the knowledge and skills to operate
and maintain a GPS simulcast system. Topics covered include components, signal flow paths, alignment procedures, preventative maintenance, the IEA system, and observation of a live system including component identification. The regularly
scheduled course at the Training Center focuses on the GPS simulcast system
only. Completion of Introduction to EDACS System Maintenance (YTSP3U) and MASTR III Station Maintenance (YTSP3T) are prerequisites. |
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Analog & Digital
Voting (YTSN3D)
This course covers the theory of operation and maintenance procedures for
analog and digital voters used in both conventional and trunked applications.
The training includes system line characteristics and requirements, voter alignment,
and troubleshooting. Hands-on laboratory exercises enhance the learning experience.
Prior completion of MASTR III Station Maintenance (YTSP3T) and, if applicable, Simulcast System Maintenance (YTSP3W) are highly recommended. |
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EDACS
Master Technician (YTSP7T)
This hands-on course focuses on system troubleshooting techniques for experienced EDACS/ProVoice technicians. Procedures
to monitor, analyze, and isolate problems are discussed and practiced using
the Training Center’s radio system. Actual faults are installed in
the system to simulate typical on-the-job scenarios. At least six months of hands-on experience maintaining an EDACS or ProVoice system, and completion of Introduction
to EDACS System Maintenance (YTSP3U) and MASTR
III Station Maintenance (YTSP3T)
or Prism MASTR Station Maintenance (YTSN1B) are mandatory prerequisites for this course. |
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EDACSIP
System Maintenance Training |
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EDACSIP System Maintenance Training Flowchart |
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The following flowchart illustrates the sequence
and recommended courses for an EDACSIP
system maintenance technician: |
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*Conducted at the Tyco Electronics Network Laboratory at Central Virginia Community College (CVCC) in Lynchburg, Virginia.
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EDACSIP System Maintenance(YTSN7X)
This course provides technicians with the basic knowledge and skills to operate and maintain an EDACSIP communications system. Course topics include an overview of EDACSIP system operation, features, capabilities, and configurations, as well as basic radio programming. In addition, the function, configuration, and troubleshooting of system components (e.g., SitePro Controllers, Site Link, Miniature Mobility Exchange, Network Sentry, Regional Site Manager, and C3 MaestroIP Dispatch Consoles) are included.
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MASTR III Station Maintenance (YTSP3T)
This course covers the theory of operation and maintenance procedures for
the MASTR III Station, including the P25 digital base station, that is used
in either a conventional or trunked application. Frequency bands covered include
low band, VHF, UHF, and 800 MHz. Hands-on laboratory exercises on testing and
aligning RF modules, and setting station levels allow for optimal learning.
Prior completion of RF Test & Troubleshooting (YTSP5U) and Advanced
RF Fundamentals (YTSN3E) are highly recommended. |
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Network Operation & Maintenance (YTSN3W)
This course introduces technicians to basic networking concepts and provides them with the ability to maintain the Network Switching Center equipment. Additionally, technicians learn how to perform operating system and application software upgrades; respond to Regional Network Manager alarm conditions; troubleshoot network components; and localize problems to a field-replaceable unit level.
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Introduction to Cisco® Routing & Switching (YTSN7S)
This customized eight-day course covers topics from the Cisco Certified Network Associate (CCNA) program curriculum and is designed for technicians and engineers who install, configure, operate, and troubleshoot routed and switched networks. Course topics include networking basics (i.e., the OSI model, Cisco IOS CLI, TCP/IP protocol suite, IP addressing, routing fundamentals, subnets, and internetworking with TCP/IP); routers and routing basics (i.e., Cisco Discovery protocol, routing and routed protocols, basic router troubleshooting, intermediate TCP/IP, access control lists); switching and intermediate routing (i.e., classless routing, switch configuration, spanning-tree protocol, virtual LANs); and WAN technologies (i.e., scaling IP addresses). |
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Advanced Cisco® Routing & Switching (YTSN7T)
This customized five-day course covers topics from the Cisco Certified Network Professional (CCNP) program curriculum and further enhances the knowledge and skills that participants learned in the Introduction to Cisco® Routing & Switching course, which is a prerequisite. The course is designed for technicians and engineers who install, configure, operate, and troubleshoot local and wide-area networks. Course topics include routing principles, IP addressing, network address translation, EIGRP routing, design considerations, switching, VLANs, Trunks, and VTP, inter-VLAN routing, and troubleshooting. |
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Cisco® is a registered trademark of Cisco Systems, Inc. |
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P25IP System Maintenance Training |
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P25IP
System Maintenance Training Flowchart |
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The
following flowchart illustrates the sequence
and recommended courses for a P25IP conventional
or trunked system maintenance technician: |
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* Conducted at the Tyco Electronics Network Laboratory at Central Virginia Community College (CVCC) in Lynchburg, Virginia. |
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P25IP
System Maintenance (YTSN6D)
This course provides technicians with the basic knowledge and skills
to operate and maintain a conventional or trunked P25IP system. Course topics
include an overview of P25IP system operation, features and capabilities,
as well as, basic radio programming of Tyco Electronics radios. In addition, the function, configuration, and troubleshooting of system components (e.g., SitePro Controllers, Site Link, Miniature Mobility Exchange, Network Sentry, Regional Site Manager, and C3 MaestroIP Dispatch Consoles) are included as applicable. |
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MASTR
III Station Maintenance (YTSP3T)
This course covers the theory of operation and maintenance procedures for the MASTR III Station that is used in either a conventional or trunked configuration. Frequency bands covered include VHF-HI, UHF, and 800 MHz. Hands-on laboratory exercises on testing and aligning RF modules, and setting station levels allow for optimal learning. Prior completion of RF Test & Troubleshooting (YTSP5U) and Advanced RF Fundamentals (YTSN5E) are highly recommended. |
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Network
Operation & Maintenance (YTSN3W)
This course introduces technicians to basic networking concepts and provides them with the ability to maintain the Network Switching Center equipment. Additionally, technicians learn how to perform operating system and application software upgrades; respond to Regional Network Manager alarm conditions; troubleshoot network components; and localize problems to a field-replaceable unit level.
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Introduction to Cisco® Routing & Switching (YTSN7S)
This customized eight-day course covers topics from the Cisco Certified Network Associate (CCNA) program curriculum and is designed for technicians and engineers who install, configure, operate, and troubleshoot routed and switched networks. Course topics include networking basics (i.e., the OSI model, Cisco IOS CLI, TCP/IP protocol suite, IP addressing, routing fundamentals, subnets, and internetworking with TCP/IP); routers and routing basics (i.e., Cisco Discovery protocol, routing and routed protocols, basic router troubleshooting, intermediate TCP/IP, access control lists); switching and intermediate routing (i.e., classless routing, switch configuration, spanning-tree protocol, virtual LANs); and WAN technologies (i.e., scaling IP addresses). |
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Advanced Cisco® Routing & Switching (YTSN7T)
This customized five-day course covers topics from the Cisco Certified Network Professional (CCNP) program curriculum and further enhances the knowledge and skills that participants learned in the Introduction to Cisco® Routing & Switching course, which is a prerequisite. The course is designed for technicians and engineers who install, configure, operate, and troubleshoot local and wide-area networks. Course topics include routing principles, IP addressing, network address translation, EIGRP routing, design considerations, switching, VLANs, Trunks, and VTP, inter-VLAN routing, and troubleshooting. |
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Cisco® is a registered trademark of Cisco Systems, Inc. |
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OpenSky System Maintenance Training |
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OpenSky System Maintenance Training Flowchart |
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The following flowchart illustrates the sequence
and recommended courses for an OpenSky system maintenance
technician: |
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* Conducted at the Tyco Electronics Network Laboratory at Central Virginia Community College (CVCC) in Lynchburg, Virginia. |
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OpenSky
Site Equipment Maintenance (YTSN5C)
The purpose of this course is to provide technicians with the ability to troubleshoot and perform field-replaceable unit level maintenance on OpenSky high-profile and pole-mount site equipment. The equipment includes the Base Station Transceiver (BSX), Base Station Controller (BSC), High Power Amplifier (HPA) with duplexer or preselector/low noise amplifier, modem (ISM radio or DSU landline) and associated base site backhaul and access routers. The course includes the following:
- presentation of the system architecture, configuration and features
- discussion of field maintenance and repair procedures, and
- troubleshooting of equipment to the field-replaceable unit level
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Network
Operation & Maintenance (YTSN3W)
This course introduces technicians to basic networking concepts and provides them with the ability to maintain the Network Switching Center equipment. Additionally, technicians learn how to perform operating system and application software upgrades; respond to Regional Network Manager alarm conditions; troubleshoot network components; and localize problems to a field-replaceable unit level. |
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Introduction to Cisco® Routing & Switching (YTSN7S)
This customized eight-day course covers topics from the Cisco Certified Network Associate (CCNA) program curriculum and is designed for technicians and engineers who install, configure, operate, and troubleshoot routed and switched networks. Course topics include networking basics (i.e., the OSI model, Cisco IOS CLI, TCP/IP protocol suite, IP addressing, routing fundamentals, subnets, and internetworking with TCP/IP); routers and routing basics (i.e., Cisco Discovery protocol, routing and routed protocols, basic router troubleshooting, intermediate TCP/IP, access control lists); switching and intermediate routing (i.e., classless routing, switch configuration, spanning-tree protocol, virtual LANs); and WAN technologies (i.e., scaling IP addresses). |
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Advanced Cisco® Routing & Switching (YTSN7T)
This customized five-day course covers topics from the Cisco Certified Network Professional (CCNP) program curriculum and further enhances the knowledge and skills that participants learned in the Introduction to Cisco® Routing & Switching course, which is a prerequisite. The course is designed for technicians and engineers who install, configure, operate, and troubleshoot local and wide-area networks. Course topics include routing principles, IP addressing, network address translation, EIGRP routing, design considerations, switching, VLANs, Trunks, and VTP, inter-VLAN routing, and troubleshooting. |
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Cisco® is a registered trademark of Cisco Systems, Inc. |
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Portable & Mobile Radio Maintenance Training |
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Overview
Bench technicians responsible for maintaining conventional and/or trunked portable and mobile radios should first complete the RF Test & Troubleshooting (YTSP5U) course, and then attend product specific courses, as applicable.
The Mobile Radio Installation (YTSN7U) course is intended for personnel responsible for mobile installation.
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Mobile Radio Installation (YTSN7U)
This course is designed for personnel tasked with the installation of mobile radios in a typical land vehicle, which excludes trains, buses, fuel or munitions vehicles. Course topics include installation planning and preparation; safety considerations; pre-installation tasks; installation of the antenna, cables, radio, and control head; and post-installation inspection, testing, and troubleshooting. Additionally, installers will learn about basic radio operation, and programming software applications and personalities. This course can be customized for a specific mobile radio (e.g., M7100, M7200) operating in a specific system configuration (i.e., EDACS, P25, OpenSky, or conventional).
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P7100 & M7100
Radio Maintenance (YTSN5E)
This course provides in-depth discussion and hands-on exercises to maintain the P7100 portable and M7100 mobile radios. This includes the test and calibration procedures, on-board test modes, radio programming, functional analysis, and troubleshooting techniques. Prior completion of the RF Test & Troubleshooting (YTSP5U) course is highly recommended. |
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P7200 & M7200 Radio Maintenance (YTSN6F)
This course provides in-depth discussion and hands-on exercises to install and maintain the 7200 series radios. Maintenance activities include troubleshooting and replacing end-user damaged components and major assemblies that are serviceable by most field service shops. Technicians will learn how to use conventional programming to facilitate maintenance of these multimode radios that can operate in an OpenSky, P25, EDACS or conventional mode. Prior completion of the RF Test & Troubleshooting (YTSP5U) course is highly recommended.
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P-801 & M-803
Radio Maintenance (YTSN5D)
The purpose of this course is to enable technicians to install and troubleshoot OpenSky mobile and portable radios at a unit level. A brief overview of the OpenSky network architecture and operation is included. Course topics include the following:
- configuring, calibrating, and testing OpenSky mobile and portable radios and the VTAC
- troubleshooting techniques
- isolating radio device malfunctions from network or user problems
- setting up user-configurable parameters, and
- repairing simple radio problems.
Prior completion of the RF Test & Troubleshooting (YTSP5U) course is highly recommended.
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Customized on-site training is available on portable and mobile terminal products including those not covered in standard courses offered in Lynchburg (e.g., M-RK, LPE, Orion, etc.). In addition, the RF Test & Troubleshooting course (YTSP5U) can be customized for on-site delivery in conjunction with training on a specific terminal product. For example, this course can be conducted using the Orion mobile radio. This provides technicians with training on both standard radio testing and Orion mobile radio maintenance.
For on-site radio maintenance training, the customer must provide the facility, and any tools and equipment needed to support the hands-on portion of the training. Contact the Training Manager for further information.
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