Technical
Training Center - Maintenance Training
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Overview
Maintenance Training:
• Radio Maintenance Core Training
• P25IP System Maintenance Training
• OpenSky System Maintenance Training
• EDACS/ProVoice System Maintenance Training
• EDACSIPSystem Maintenance Training
• NetworkFirst Maintenance Training
• VIDA Broadband Maintenance Training
• Portable & Mobile Radio Maintenance Training
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Overview |
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A maintenance technician must be familiar
with all aspects of system operation and maintenance.
Maintenance training provides technicians with
the knowledge and skills needed to conduct
preventative maintenance, troubleshoot problems,
and take corrective action.
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Radio Maintenance Core Training |
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Overview
Radio maintenance core training
provides a technician with a solid RF foundation
that system and terminal product maintenance
training courses will build upon. This training
is applicable to any trunked or conventional
system configuration, and consists of the following
three courses:
• RF Test & Troubleshooting (YTSP5U)
• Advanced RF Fundamentals (YTSN3E)
• Grounding & Surge Suppression (YTSN5Y) |
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RF
Test & Troubleshooting (YTSP5U)
This course is highly recommended for technicians who have never had formal training on standard tests for two-way radios. Participants learn how to conduct and interpret the results of both standard transmitter and receiver tests in accordance with the standards published by the Electronic Industries Association (EIA). Technicians will gain knowledge and experience in operating test equipment and following procedures to test two-way radios using a systematic approach to troubleshooting. Prerequisite knowledge of basic electronics, major two-way FM radio components, and common test equipment are highly recommended. |
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Advanced
RF Fundamentals (YTSN3E)
This course provides technicians with the fundamental knowledge and skills needed to maintain a two-way radio system by exploring the radio’s environment. This includes the radio frequency, lightning, grounding, telephone lines, and station control. The performance of the RF carrier for different frequency bands through cables, antennae, and the airway is evaluated. Technicians will learn about RF propagation and system coverage expectations, as well as problems (i.e., intermodulation, frequency congestion and desensitization) and solutions in the RF environment. Hands-on exercises include tuning cavities, combiners, and duplexers. The course also includes a discussion and hands-on exercises on telephone line characteristics and requirements with emphasis on E&M, tone, and DC station control. Prior completion of the RF Test & Troubleshooting (YTSP5U) course is highly recommended. |
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Grounding & Surge
Suppression (YTSN5Y)
This course covers the bases of the Tyco Electronics grounding and surge suppression guidelines. Topics include lightning basics; site design to minimize susceptibility to lightning damage; buried ground system components and installation techniques; exterior radio site grounding; interior single point grounding; AC and DC power system grounding; surge suppression types and proper location for maximum effectiveness; special grounding situations such as roof-tops and dispatch centers; soil resistivity testing; ground system testing; and site grounding preventive maintenance and inspection. The course includes a site visit and hands-on training with ground testing equipment to allow technicians to become familiar with the equipment and different test techniques. |
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P25IP
System Maintenance Training |
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P25IP System Maintenance Training Flowchart |
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The following flowchart illustrates the sequence
and recommended courses for an P25IP
system maintenance technician: |
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*Conducted at the Tyco Electronics Network Laboratory at Central Virginia Community College (CVCC) in Lynchburg, Virginia.
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P25IP System Maintenance(YTSN6D)
This course provides technicians with the basic knowledge and skills to operate and maintain a conventional or trunked P25IP system. Course topics include an overview of P25IP system operation, features, capabilities, and configurations, as well as basic radio programming. In addition, the function, configuration, and troubleshooting of system components (e.g., SitePro Controllers, Site Link, Miniature Mobility Exchange, Network Sentry, Regional Site Manager, and C3 MaestroIP Dispatch Consoles) are included. |
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MASTR III Station Maintenance (YTSP3T)
This course covers the theory of operation and maintenance procedures for the MASTR III Station that is used in either a conventional or trunked configuration. Frequency bands covered include VHF-HI, UHF, and 800 MHz. Hands-on laboratory exercises on testing and aligning RF modules, and setting station levels allow for optimal learning. Prior completion of RF Test & Troubleshooting (YTSP5U) and Advanced RF Fundamentals (YTSN5E) are highly recommended. |
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Network Operation & Maintenance (YTSN3W)
This course introduces technicians to basic networking concepts and provides them with the ability to maintain the Network Switching Center equipment. Additionally, technicians learn how to perform operating system and application software upgrades; respond to Regional Network Manager alarm conditions; troubleshoot network components; and localize problems to a field-replaceable unit level. |
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Introduction to Cisco® Routing & Switching (YTSN7S)
This customized eight-day course covers topics from the Cisco Certified Network Associate (CCNA) program curriculum and is designed for technicians and engineers who install, configure, operate, and troubleshoot routed and switched networks. Course topics include networking basics (i.e., the OSI model, Cisco IOS CLI, TCP/IP protocol suite, IP addressing, routing fundamentals, subnets, and internetworking with TCP/IP); routers and routing basics (i.e., Cisco Discovery protocol, routing and routed protocols, basic router troubleshooting, intermediate TCP/IP, access control lists); switching and intermediate routing (i.e., classless routing, switch configuration, spanning-tree protocol, virtual LANs); and WAN technologies (i.e., scaling IP addresses). |
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Advanced Cisco® Routing & Switching (YTSN7T)
This customized five-day course covers topics from the Cisco Certified Network Professional (CCNP) program curriculum and further enhances the knowledge and skills that participants learned in the Introduction to Cisco® Routing & Switching course, which is a prerequisite. The course is designed for technicians and engineers who install, configure, operate, and troubleshoot local and wide-area networks. Course topics include routing principles, IP addressing, network address translation, EIGRP routing, design considerations, switching, VLANs, Trunks, and VTP, inter-VLAN routing, and troubleshooting. |
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Cisco® is a registered trademark of Cisco Systems, Inc. |
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OpenSky System Maintenance Training |
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OpenSky
System Maintenance Training Flowchart |
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The following flowchart illustrates the sequence and recommended courses for an OpenSky system maintenance technician: |
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* Conducted at the Tyco Electronics Network Laboratory at Central Virginia Community College (CVCC) in Lynchburg, Virginia. |
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OpenSky
System Maintenance (YTSN5C)
The purpose of this course is to provide technicians with the ability to troubleshoot and perform field-replaceable unit level maintenance on OpenSky high-profile and pole-mount site equipment. The equipment includes the Base Station Transceiver (BSX), Base Station Controller (BSC), High Power Amplifier (HPA) with duplexer or preselector/low noise amplifier, modem (ISM radio or DSU landline) and associated base site backhaul and access routers. The course reviews system architecture, configuration and features, and field maintenance procedures. |
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MASTR
III Station Maintenance (YTSP3T)
This course covers the theory of operation and maintenance procedures for the MASTR III Station that is used in either a conventional or trunked configuration. Frequency bands covered include VHF-HI, UHF, and 800 MHz. Hands-on laboratory exercises on testing and aligning RF modules, and setting station levels allow for optimal learning. Prior completion of RF Test & Troubleshooting (YTSP5U) and Advanced RF Fundamentals (YTSN5E) are highly recommended. |
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Network
Operation & Maintenance (YTSN3W)
This course introduces technicians to basic networking concepts and provides them with the ability to maintain the Network Switching Center equipment. Additionally, technicians learn how to perform operating system and application software upgrades; respond to Regional Network Manager alarm conditions; troubleshoot network components; and localize problems to a field-replaceable unit level. |
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Introduction to Cisco® Routing & Switching (YTSN7S)
This customized eight-day course covers topics from the Cisco Certified Network Associate (CCNA) program curriculum and is designed for technicians and engineers who install, configure, operate, and troubleshoot routed and switched networks. Course topics include networking basics (i.e., the OSI model, Cisco IOS CLI, TCP/IP protocol suite, IP addressing, routing fundamentals, subnets, and internetworking with TCP/IP); routers and routing basics (i.e., Cisco Discovery protocol, routing and routed protocols, basic router troubleshooting, intermediate TCP/IP, access control lists); switching and intermediate routing (i.e., classless routing, switch configuration, spanning-tree protocol, virtual LANs); and WAN technologies (i.e., scaling IP addresses). |
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Advanced Cisco® Routing & Switching (YTSN7T)
This customized five-day course covers topics from the Cisco Certified Network Professional (CCNP) program curriculum and further enhances the knowledge and skills that participants learned in the Introduction to Cisco® Routing & Switching course, which is a prerequisite. The course is designed for technicians and engineers who install, configure, operate, and troubleshoot local and wide-area networks. Course topics include routing principles, IP addressing, network address translation, EIGRP routing, design considerations, switching, VLANs, Trunks, and VTP, inter-VLAN routing, and troubleshooting. |
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Cisco® is a registered trademark of Cisco Systems, Inc. |
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EDACS/ProVoice System Maintenance Training |
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EDACS/ProVoice System Maintenance Training Flowchart |
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The following flowchart illustrates the sequence
and recommended courses for an EDACS/ProVoice system maintenance
technician: |
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* Only if applicable to your system configuration. |
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Communications Systems Director (YTSN1F)
This course provides classroom and hands-on instruction on the installation, configuration, operation, and maintenance of the Communications Systems Director (CSD). Topics include database management, system monitoring, radio controls, and report generation. The course is designed for system administrators and managers, engineers, and technicians who operate and maintain the CSD in an EDACS or ProVoice system. Completion of either the EDACS System Administration (YTSP3N) or Introduction to EDACS System Maintenance (YTSP3U) course is a prerequisite. |
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MASTR III Station Maintenance (YTSP3T)
This course covers the theory of operation and maintenance procedures for the MASTR III Station that is used in either a conventional or trunked configuration. Frequency bands covered include VHF-HI, UHF, and 800 MHz. Hands-on laboratory exercises on testing and aligning RF modules, and setting station levels allow for optimal learning. Prior completion of RF Test & Troubleshooting (YTSP5U) and Advanced RF Fundamentals (YTSN5E) are highly recommended. |
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Prism MASTR Station Maintenance (YTSN1B)
This course covers the theory of operation and preventative maintenance procedures for the Prism MASTR Station, Site Interface Module, combiners and multicouplers. Classroom discussion and hands-on laboratory exercises on station configuration, alignment, testing, ,and troubleshooting allow for optimal learning. An introduction to computer networking is also included. |
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EDACS Simulcast System Maintenance (YTSP3W)
This course provides technicians with the knowledge and skills to operate and maintain an EDACS GPS simulcast system. Topics covered include components, signal flow paths, alignment procedures, preventative maintenance, the IEA system, and observation of a live system including component identification. The regularly scheduled course at the Training Center focuses on the GPS simulcast system only. Completion of Introduction to EDACS System Maintenance (YTSP3U) and MASTR III Station Maintenance (YTSP3T) are prerequisites. |
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EDACS Master Technician (YTSP7T)
This hands-on course focuses on system troubleshooting techniques for experienced EDACS/ProVoice technicians. Procedures to monitor, analyze, and isolate problems are discussed and practiced using the Training Center’s radio system. Actual faults are installed in the system to simulate typical on-the-job scenarios. At least six months of hands-on experience maintaining an EDACS or ProVoice system, and completion of Introduction to EDACS System Maintenance (YTSP3U) and MASTR III Station Maintenance (YTSP3T) or Prism MASTR Station Maintenance (YTSN1B) are mandatory prerequisites for this course. |
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EDACSIP System Maintenance Training |
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EDACSIP System Maintenance Training Flowchart |
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The following flowchart illustrates the sequence
and recommended courses for an EDACSIP system maintenance
technician: |
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* Conducted at the Tyco Electronics Network Laboratory at Central Virginia Community College (CVCC) in Lynchburg, Virginia |
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EDACSIP System Maintenance (YTSN7X)
This course provides technicians with the basic knowledge and skills to operate and maintain an EDACSIP communications system. Course topics include an overview of EDACSIP system operation, features, capabilities, and configurations, as well as basic radio programming. In addition, the function, configuration, and troubleshooting of system components (e.g., SitePro Controllers, Site Link, Miniature Mobility Exchange, Network Sentry, Regional Site Manager, and C3 MaestroIP Dispatch Consoles) are included.
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MASTR III Station Maintenance (YTSP3T))
This course covers the theory of operation and maintenance procedures for the MASTR III Station that is used in either a conventional or trunked configuration. Frequency bands covered include VHF-HI, UHF, and 800 MHz. Hands-on laboratory exercises on testing and aligning RF modules, and setting station levels allow for optimal learning. Prior completion of RF Test & Troubleshooting (YTSP5U) and Advanced RF Fundamentals (YTSN5E) are highly recommended. |
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Network Operation & Maintenance (YTSN3W)
This course provides in-depth discussion and hands-on exercises to maintain the P7100 portable and M7100 mobile radios. This includes the test and calibration procedures, on-board test modes, radio programming, functional analysis, and troubleshooting techniques. Prior completion of the RF Test & Troubleshooting (YTSP5U) course is highly recommended. |
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Introduction to Cisco® Routing & Switching (YTSN7S)
This customized eight-day course covers topics from the Cisco Certified Network Associate (CCNA) program curriculum and is designed for technicians and engineers who install, configure, operate, and troubleshoot routed and switched networks. Course topics include networking basics (i.e., the OSI model, Cisco IOS CLI, TCP/IP protocol suite, IP addressing, routing fundamentals, subnets, and internetworking with TCP/IP); routers and routing basics (i.e., Cisco Discovery protocol, routing and routed protocols, basic router troubleshooting, intermediate TCP/IP, access control lists); switching and intermediate routing (i.e., classless routing, switch configuration, spanning-tree protocol, virtual LANs); and WAN technologies (i.e., scaling IP addresses). |
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Advanced Cisco® Routing & Switching (YTSN7T)
This customized five-day course covers topics from the Cisco Certified Network Professional (CCNP) program curriculum and further enhances the knowledge and skills that participants learned in the Introduction to Cisco® Routing & Switching course, which is a prerequisite. The course is designed for technicians and engineers who install, configure, operate, and troubleshoot local and wide-area networks. Course topics include routing principles, IP addressing, network address translation, EIGRP routing, design considerations, switching, VLANs, Trunks, and VTP, inter-VLAN routing, and troubleshooting. |
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Cisco® is a registered trademark of Cisco Systems, Inc. |
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NetworkFirst Maintenance Training |
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UAC-Based Interoperability Gateway (YTSN8F)
This course is recommended for technicians and engineers who need the
knowledge and skills to install and/or maintain an Interoperability Gateway.
Participants will learn how to configure a Universal Audio Card (UAC) to
operate with legacy devices and the VIDA network. This includes an
overview of the types of interfaces supported by the UAC, setting up and
programming the UAC, configuring the system for UAC operation using the
Unified Administration System (UAS) and Regional Network Manager
(RNM), and performing audio alignments. |
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< Network Operation & Maintenance (YTSN3W)
This course introduces technicians to basic networking concepts and
provides them with the ability to maintain the Network Switching Center
equipment. Additionally, technicians learn how to perform operating system
and application software upgrades; respond to Regional Network Manager
alarm conditions; troubleshoot network components; and localize problems
to a field-replaceable unit level. |
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Introduction to Cisco® Routing & Switching (YTSN7S)
This customized eight-day course covers topics from the Cisco Certified Network Associate (CCNA) program curriculum and is designed for technicians and engineers who install, configure, operate, and troubleshoot routed and switched networks. Course topics include networking basics (i.e., the OSI model, Cisco IOS CLI, TCP/IP protocol suite, IP addressing, routing fundamentals, subnets, and internetworking with TCP/IP); routers and routing basics (i.e., Cisco Discovery protocol, routing and routed protocols, basic router troubleshooting, intermediate TCP/IP, access control lists); switching and intermediate routing (i.e., classless routing, switch configuration, spanning-tree protocol, virtual LANs); and WAN technologies (i.e., scaling IP addresses). |
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Advanced Cisco® Routing & Switching (YTSN7T)
This customized five-day course covers topics from the Cisco Certified Network Professional (CCNP) program curriculum and further enhances the knowledge and skills that participants learned in the Introduction to Cisco® Routing & Switching course, which is a prerequisite. The course is designed for technicians and engineers who install, configure, operate, and troubleshoot local and wide-area networks. Course topics include routing principles, IP addressing, network address translation, EIGRP routing, design considerations, switching, VLANs, Trunks, and VTP, inter-VLAN routing, and troubleshooting. |
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Cisco® is a registered trademark of Cisco Systems, Inc. |
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VIDA Broadband Maintenance Training |
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VIDA Broadband Network Administration & Maintenance (YTSN8E)
This course provides system administrators, engineers, and technicians with the knowledge and skills to configure and operate a VIDA Broadband network. The training includes an overview of VIDA Broadband network equipment, features and capabilities, as well as configuration of the Broadband Administration System (BAS). Participants will also learn how to configure VIDA Broadband base and subscriber stations using web-based tools, and installation, maintenance and troubleshooting procedures. |
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< Network Operation & Maintenance (YTSN3W)
This course provides in-depth discussion and hands-on exercises to maintain the P7100 portable and M7100 mobile radios. This includes the test and calibration procedures, on-board test modes, radio programming, functional analysis, and troubleshooting techniques. Prior completion of the RF Test & Troubleshooting (YTSP5U) course is highly recommended. |
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Introduction to Cisco® Routing & Switching (YTSN7S)
This customized eight-day course covers topics from the Cisco Certified Network Associate (CCNA) program curriculum and is designed for technicians and engineers who install, configure, operate, and troubleshoot routed and switched networks. Course topics include networking basics (i.e., the OSI model, Cisco IOS CLI, TCP/IP protocol suite, IP addressing, routing fundamentals, subnets, and internetworking with TCP/IP); routers and routing basics (i.e., Cisco Discovery protocol, routing and routed protocols, basic router troubleshooting, intermediate TCP/IP, access control lists); switching and intermediate routing (i.e., classless routing, switch configuration, spanning-tree protocol, virtual LANs); and WAN technologies (i.e., scaling IP addresses). |
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Advanced Cisco® Routing & Switching (YTSN7T)
This customized five-day course covers topics from the Cisco Certified Network Professional (CCNP) program curriculum and further enhances the knowledge and skills that participants learned in the Introduction to Cisco® Routing & Switching course, which is a prerequisite. The course is designed for technicians and engineers who install, configure, operate, and troubleshoot local and wide-area networks. Course topics include routing principles, IP addressing, network address translation, EIGRP routing, design considerations, switching, VLANs, Trunks, and VTP, inter-VLAN routing, and troubleshooting. |
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Cisco® is a registered trademark of Cisco Systems, Inc. |
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Portable & Mobile Radio Maintenance Training |
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Overview
Bench technicians responsible for maintaining conventional and/or trunked portable and mobile radios should first complete the RF Test & Troubleshooting (YTSP5U) course, and then attend product specific courses, as applicable.
Technicians who want to attend P5100 and P5200 series radio maintenance training at the Technical Training Center should attend the regularly scheduled P7100 & M7100 Radio Maintenance (YTSN5E) course and P7200 & M7200 Radio Maintenance (YTSN6F) course, respectively. Maintenance activities are very similar for these radios.
The Mobile Radio Installation (YTSN7U) course is intended for personnel responsible for mobile installation.
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Mobile Radio Installation (YTSN7U)
This course is designed for personnel tasked with the installation of mobile radios in a typical land vehicle, which excludes trains, buses, fuel or munitions vehicles. Course topics include installation planning and preparation; safety considerations; pre-installation tasks; installation of the antenna, cables, radio, and control head; and post-installation inspection, testing, and troubleshooting. Additionally, installers will learn about basic radio operation, and programming software applications and personalities. This course can be customized for a specific mobile radio (e.g., M7100, M7200) operating in a specific system configuration (i.e., EDACS, P25, OpenSky, or conventional).
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P7100 & M7100 Radio Maintenance (YTSN5E)
This course provides in-depth discussion and hands-on exercises to install and maintain the 7100 series radios. Maintenance activities include troubleshooting and replacing end-user damaged components and major assemblies that are serviceable by most field service shops. Technicians will learn how to use conventional programming to facilitate maintenance of these multimode radios that can operate in an OpenSky, P25, EDACS or conventional mode. Prior completion of the RF Test & Troubleshooting (YTSP5U) course is highly recommended.
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P7200 & M7200 Radio Maintenance (YTSN6F)
This course provides in-depth discussion and hands-on exercises to install and maintain the 7200 series radios. Maintenance activities include troubleshooting and replacing end-user damaged components and major assemblies that are serviceable by most field service shops. Technicians will learn how to use conventional programming to facilitate maintenance of these multimode radios that can operate in an OpenSky, P25, EDACS or conventional mode. Prior completion of the RF Test & Troubleshooting (YTSP5U) course is highly recommended. |
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On-Site Radio Maintenance Training
Customized on-site training is available on portable and mobile terminal products including those not covered in standard courses offered in Lynchburg. This includes older radios such as the M-RK, LPE, and Orion models, and newer models such as the P5300, M5300, P5400 and M7300.
In addition, the RF Test & Troubleshooting course (YTSP5U) can be customized for on-site delivery in conjunction with training on a specific terminal product. For example, this course can be conducted using the Orion mobile radio. This provides technicians with training on both standard radio testing and Orion mobile radio maintenance.
For on-site radio maintenance training, the customer must provide the facility, and any tools and equipment needed to support the hands-on portion of the training. Contact the Training Manager for further information.
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